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Information for Ao
If you’re looking for the best place to buy quality appliances online, then you’ve come to the right place. AO.com is one of the biggest retailers on the web for kitchen appliances in UK. Whether you want to get cooking appliances, dishwashers, fridges, TV and home entertainment, you can find them on AO.com.
At AO.com, they are committed to keeping their customers, you, happy. You will see that the pricing provided is straightforward and AO.com promises that there would be no hidden catches or surcharges.
They will make you worry less about purchasing their products because they will give you reviews about the products as well as other information that you will need to help you make the best decision.
- If you’re wondering whether it would be better to shop online or through AO’s local stores; whether one would be more expensive than the other—the answer to this is no. Prices for both their online shop and the physical stores are the same. For the latest prices in-store, you can check AO.com.
- AO.com’s prices are competitive. In fact, if you find an item from another store that is cheaper than the one at AO.com, they promise to match the price of that item. For more information and on how you can avail of the price match, click on THIS LINK.
How to Order
There are two ways for you to order from AO.com. You can order online through their website, or you can contact their customer service phone line at 0344 324 9222.
If you order online, don’t forget to use the AO.com vouchers found here!
Delivery / Shipping Policies
AO.com offers their clients flexible delivery options.
- Standard deliveries for all appliances are FREE of charge. This will take 2-3 days before it will be delivered to your residence.
- If you place your order before 6pm, then you are eligible for FREE DELIVERY. However, for orders placed from 6pm – midnight, you will be charged £9.99 for Next Day Delivery.
- Want your appliance to be delivered immediately? AO.com will deliver your item within the day for a corresponding fee.
AO.com understands that you are a busy person. Therefore, they are happy to offer you different delivery options that you can take advantage of. For more information about it, you can visit them HERE.
Returns to AO.com will be accepted for FREE if returned within 14 days after delivery. They will even collect the items for free and will provide you with a full refund as long as you did not use the items.
You are free to give it a full inspection as though you were ordering it in-store. If you find that you are not happy with the purchase, then you are free to return it and receive a refund 14 days after AO.com has collected the appliance from you.
Read more about the RETURNS POLICY to be better informed about this aspect of the business.
Sample AO.com Vouchers
- Get a FREE Warranty on parts and labour!
- Avail of the LOWER PRICES offered when you activate the AO.com voucher.
- Get DISCOUNTS when you use your AO.com voucher for appliances you want!
With our AO.com vouchers, you can avail of discounts and promos exclusive only to AO.com. We hope you get the best appliance shopping experience yet!
- DISCONNECTION and INSTALLATION services are available when you purchase appliances from AO.com
- AO.com is an advocate of a better environment. Therefore, they will help you recycle your old appliance when you buy a new one from them. All you need to do is to select this option when you check out and for a minimum fee, collect your old appliance. Learn more about AO.com’s RECYCLING policies here.
- Get EXPERT ADVICE from professionals at AO.com. This will help you make the best decision for the appliance that you want to purchase.
- You can also use the BUYING GUIDE to further help you choose the right appliance for you, especially when faced with a large variety of appliances.
- If you want some inspirations for your home, you can check out their BLOG and be inspired with their interior designs and creative crafts for every home.
- AO.com also has a comprehensive YOUTUBE CHANNEL where you can watch the latest updates, reviews, tips and life hacks.
How to Contact AO.com
Write them a letter at:
c/o AO World PLC
5a The Parklands
Call them: 0344 324 9222
The call centre is open every day from 8am to 10pm.
Send them an email: [email protected]
Want to buy now? It's now easier than ever to redeem a voucher code from our website. Here's how:
- Add your chosen item(s) to your shopping basket at your selected store.
- Visit your shopping basket to review your purchases.
- If you need to make any modifications then this is the place to do it.
- On this page - usually near the total amount for your order you will see a small box where coupon code(s) are entered. Find the code you want and copy & paste the code into this box.
- Click on the 'Apply' button which will refresh the total of your shopping cart.
- Your code will be applied and the amount for any eligible items will be automatically!
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