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Information for Emma Bridgewater
Emma Bridgewater is a family owned business that makes great handmade and hand decorated pottery designs using their own signature patterns. The British company was founded by Emma in the year 1985 and is considered to be one of the biggest employers of potters in Stoke-on-Trent. It is owned and run by Emma Bridgewater and her husband, Matthew Rice. The idea started when Emma tried to find a present for her mum and could not find one. Instead, she created her own design. Matthew also contributes to the company’s signature designs such as the Birds design.
Emma Bridgewater is the only pottery that you can find that uses a technique that was first developed during the 19th century called spongeware pottery. With the intricate patterns and designs, you would be surprised to find out that each product is handled personally by 120 workers using a hand-cut synthetic sponge for the designs. The factory creates 20,000 pieces a week with almost 3,700 pieces cast daily depending on the kind of pieces that are produced at that day. Each product is handled over a hundred times before it is finished which make it special and meaningful. You can find each of their products in their website such as their popular personalised pet bowls.
Delivery / Shipping Policies
All products are made to order and could take up to working days for UK addresses. For those who ordered outside of UK, please refer to the International delivery charges. You will also be receiving an email to help you track your order. You will be required to sign upon receiving your order. PO Box delivery addresses are, unfortunately, not applicable.
For overseas delivery, please be reminded that you will be incurring a certain amount for the Local Import and Duty taxes and the company will not be responsible for these charges. You will have to pay them upon receiving the package.
For express orders, be reminded to do it before noon on Mondays to Thursdays and your order will be delivered the next day. However, this excludes public holidays. Those orders that are placed in the afternoon or during weekends will be delivered within 2 working days. Please be reminded that no deliveries will be made at weekends or Bank Holidays. To those who wish to deliver their orders in the Scottish Highlands and Islands, the Isle of Man, the Isle of Wight, and Northern Island or ordered from there will have to wait as delivery may take a little while.
For multiple delivery addresses, you will have to pay a delivery charge per address. For more information regarding purchase, delivery, and other offers, please see the TERMS and CONDITIONS.
Returns will be allowed within 14 days after receiving the item ordered to this address Returns Department, Emma Bridgewater, Lichfield Street, Hanley, Stoke-on-Trent, England, ST1 3EJ. To be able to receive a full refund, kindly return the item within 14 days after receiving it. An email will be sent once your refund has been processed. It usually takes 5 working days to process the refund after receiving the returned order. Remember to package it well and to include the original packaging note.
For more information, please see Delivery and Return.
Sample Emma Bridgewater Vouchers
- Personalised Pottery Starting At Only £14 @ Emma Bridgewater
- Iphone Cases From £19.95 @ Emma Bridgewater
- Get Your Giftcards Today @ Emma Bridgewater
- Lifetime Membership For The Emma Bridgewater Members Club Only £10 @ Emma Bridgewater
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Aside from ceramic products, Emma Bridgewater also has other products that are located at the Home & Accessories menu. It contains all the Kitchen Accessories, Living Room, Office & Stationery, Outdoor Living, and Bath & Body products that they have. For example, you can find all the Albums & Journals, Books, Organisers & Storage, Pens & Pencil Cases, iPhone Cases which belong to the Office & Stationery menu. This is for those who want more unique items with intricate designs that they can personalize or other home accessories that they can pair with their coffee mug’s design on their office desk.
How to Contact Emma Bridgewater
Emma Bridgewater, Lichfield Street, Stoke-on-Trent,ST1 3EJ
0844 243 9266
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