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Information for M and M Direct
MandM Direct was founded by Martin Churchward and Mark Ellis in 1987. They were selling sports products on clearance at the time. Today, they are the leading off-price online retailer for end of the line, global clothing brands. Due to the low prices offered, they gather 50 million visits on their website and over 1.3 million customers in a year.
Currently, they have local websites covering the UK, Austrian, French, Dutch, German and Polish markets, as well as over 20 countries internationally.
Where other online retailers have frequent discounts and sales to bring back their clients, MandM Direct is actually proud to be on sale throughout the year. The company’s commitment is to get the biggest sports brands and fashion trends at up to 75% off the usual retail price.
Why Shop at MandM Direct?
MandM Direct has a range of clothing from brands such as Adidas, Hunter, Diesel, UGG and Timberland that cater to the latest fashion for men, women and kids. Here you can find the lowest prices on the latest dresses, jackets, jeans, trainers, hoodies, boots and shirts. You don’t even need to break the bank!
If you look at the Clearance section of the website, you can grab even more finds at even better prices! If you are looking for a certain brand, then you can navigate through the different brands; all at cheap prices. So if you want a bargain, then you are certainly in the right place.
Once it’s Gone, it’s Gone!
The reason why this is the motto from MandM Direct is that they are the end of the line retailer. Many of the items found in the website will not be restocked and therefore, they urge their customers to buy the items before they are sold out—because once they are sold out, the product is gone. All the products are MandM Direct are also at a ‘first come, first served’ basis, so reservation of stocks is not possible at all.
Get the Latest Updates!
To be up to date with MandM Direct, you can follow any of their social media sites. You can also sign up for their free newsletter and receive the latest updates and offers on your email!
How to Order
Ordering from MandM Direct is not at all difficult. It is quite easy to follow the instructions stated on the website as you go along the checkout portion of your order. Just make sure that you have your billing and delivery details ready because you will need to provide this information to the checkout section.
When you have an MandM Direct coupon code or voucher, then make sure that you use this in the checkout section of your order. You can usually find a box where you can put the ‘Promotion Code’ and then you can click to Apply the discount to your purchase.
If you want to talk to a sales representative about ordering, then you may also order through phone at 0871 664 1333.
MandM Direct seeks to dispatch your orders as soon as possible. Below is a quick guide of the different shipping services available to those who will be ordering through the website.
- Standard UK delivery will take 3-5 Days and the cost will be £3.99
- Next day delivery - Next day (Monday to Thursday and orders should be in by 5pm) (this excludes bank holidays) the cost for this is £5.99
- Named day delivery is you choose the day when your order will be delivered to you. The cost for this is £5.99
- BFPO deliveries could take up to 30 days for the price of £3.99
- MandM Direct also delivers to Channel Islands. Please allow 3-5 Days for your delivery to arrive. The cost for this is £5.99
For more information about the different types of DELIVERY SERVICES, you can read them in the link.
MandM Direct will also deliver to 20 other international destinations. If you want to know if they can deliver to your country as well as the corresponding fees for delivery, you can read about INTERNATIONAL DELIVERY here.
28-Day No-Quibble Policy
If you find that you do not like the orders, they are flawed or you did not get the right item, then immediately inform the customer service team about it. You will need to return the items by post or Collect+ within 28 days from the date on the receipt.
You are requested to return the items in perfect condition and unused.
Refunds will usually be processed within 7 days after they receive your returned item.
The following items are not accepted when returned:
- Pierced earrings
- Fragrances & Toiletries (if the protective wrapper has been removed)
You may want to read more about the RETURNS POLICY for more information.
Sample MandM Direct Vouchers
- Get free delivery services when you use MandM Direct coupon codes!
- Up to 80% off when shopping for Men and Women Sale with MandM Direct vouchers!
- Use the MandM Direct voucher and get half price off on purchases!
- Up to 75% off on outdoor footwear, boots and Wellies!
If you want the best discounted prices from global brands, then MandM Direct is the place to be. Shop from the range of products in the website and use the MandM Direct vouchers and coupon codes to get awesome discounts.
Here are more stores with vouchers and coupon codes that we have also verified.
MandM Direct has a catalogue that you can order and be sent to you. Whether you love collecting catalogues or you want to look through stocks available, you can subscribe to it HERE.
MandM Direct Mobile
Wherever you are, whatever you are doing, you will never miss out on MandM Direct deals with their MOBILE APP. Download now and start shopping right on your mobile phone or tablet!
How to Contact MandM Direct
Email them: [email protected]
To place an order: 0871 664 1333*
Customer Service queries: 0371 200 5000 †
Overseas customers: +44 (0) 1568 61 95 21**
Our opening hours are
Monday to Friday - 9am to 7pm; Saturday - 9am to 5pm; Sunday - 10am to 4pm; Public Holidays - 10am to 4pm
Please note that on occasion calls may be recorded for training purposes.
*Calls to this number cost 10p per minute from a BT landline. Costs from mobiles or other providers may be higher
**Calls to this number will be charged at your international rate.
†Calls to this number are charged at local rate
Want to buy now? It's now easier than ever to redeem a voucher code from our website. Here's how:
- Add your chosen item(s) to your shopping basket at your selected store.
- Visit your shopping basket to review your purchases.
- If you need to make any modifications then this is the place to do it.
- On this page - usually near the total amount for your order you will see a small box where coupon code(s) are entered. Find the code you want and copy & paste the code into this box.
- Click on the 'Apply' button which will refresh the total of your shopping cart.
- Your code will be applied and the amount for any eligible items will be automatically!
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